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Product Care


Metals & Materials


Tarnishing is a natural reaction when sterling silver is in the presence of salt water, air pollutants or everyday items that contain sulfur, such as leather, rubber and chlorine. To remove any tarnish, we recommend routinely wiping your sterling silver jewelry with a special silver polishing cloth. Regular wear of sterling silver jewelry can also help prevent tarnishing.


  • Remove heavy tarnish with warm water, mild soap and a clean, soft cotton or flannel cloth, a special sterling silver cleaning cloth or a very soft-bristle brush like a baby toothbrush.
  • Silver polish or dip-style cleaning solutions are not recommended.


Gold is tarnish resistant, but can lose their luster over time. To maintain their shine, routinely wipe your jewelry with a jewellery polishing cloth.


  • To clean your jewelry, soak it in warm water with a little diluted dish soap and use a soft-bristle baby toothbrush to remove any dirt.
  • After cleaning, ensure the items are thoroughly dry by patting them with paper towels.
  • Please do not use any abrasive cleaners. Some at-home jewelry cleaners, steamers or ultrasonic machines can also do more harm than good.
  • Be extra careful with natural emeralds, rubies or colored stones, since they require professional cleaning.